SaaS Platform: A Core Part Of Your Digital Transformation

Software as a Service (SaaS) has become an increasingly dominant part of the modern Digital Transformation over the last few years. Digital Transformations are increasingly seeking to create their own SaaS platform for their customers and for internal use as part of their Digital Transformation.

What Is A Saas Model?

A SaaS model is where you company provides information to customers and internally via a modern, cloud-hosted, reliable infrastructure using industry-standard APIs (Application Programming Interfaces).

Benefits Of SaaS

There are numerous advantages of Software as a Service being used in your organisation:

  • Unlock your company’s information
  • Give easy access to critical business functions
  • Create great, self-service experiences for your customers and staff
  • Leverage cloud-platforms for a highly scalable, secure and resilient infrastructure
  • Use modern technology with existing legacy systems to allow modern Apps to access information and functionality

Unlock Your Company’s Information

Legacy systems are frequently focussed on internal efficiencies and business processes in a company. These systems were not designed or implemented with the customer in mind and it is often hard to expose the information locked away inside them so that customer’s can see it. Creating your own SaaS platform unlocks this information so that customers can quickly and easily access the information they need, regardless of where that information is currently stored.

Give Easy Access To Critical Business Functions

Existing IT systems tend to be geared around the business processes that were critical in yesteryear, but those systems frequently do not allow the business to address to challenges of today and tomorrow. A modern business challenge may require multiple legacy systems to co-ordinate the flow of work or information. All too frequently, this flow cannot be achieved as the legacy systems were not designed to communicate with each other. A SaaS platform will allow these systems to be connected to created new business critical functions to meet the challenges of your organisation today and tomorrow.

Create Great, Self-Service Experiences

A SaaS model allows your business units and customers to access key functions and data from your legacy systems in order to achieve their goals. By creating SaaS APIs, you will allow your customers to integrate your systems directly into theirs. This gives them a more fluid experience when interacting with your company (e.g. simple order placement) and also gives you a competitive advantage – customers who have invested in integrating with your IT systems are more likely to carry on business with you than switch to another supplier.


Leverage Cloud Platforms

Cloud platforms such as Microsoft Azure provide lots of great features for SaaS developments. These include new “serverless” functions that allow business critical functions to be created in a scalable way without the burden of managing a large IT infrastructure. Cloud platforms are globally distributing and allow many different caching and replication strategies that ensure that your customers and staff all over the world get the fastest and most reliable access to your SaaS systems.

Use Modern Technology With Legacy Systems

Developing a SaaS platform should not mean throwing away existing, proven systems and replacing them with enormous, complex, expensive new systems. A Progressive Digital Platform is an approach to developing SaaS that means you can retain and leverage your investment in your existing IT real estate whilst incrementally delivering new values through your SaaS platform. At your convenience, you may then choose to replace some or all of your systems incrementally over time, and thus avoid the “big bang” deployment of a massive new computer system.

Want to know more about digital transformation platforms? Check out our 10 part blog series to learn more, starting with the first in the series. Alternatively if you wish to discuss SaaS platforms in more details please feel free to contact us.

Nick McKenna
Since 2004, Nick McKenna, BSc, MBCS Biography has been the CEO of McKenna Consultants. McKenna Consultants is a bespoke software development based in North Yorkshire, specialising in Cloud development, mobile App development, progressive web App development, systems integration and the Internet of Things development. Nick also holds a First Class Degree in Computer Science (BSc) and wrote his first computer program at the age of nine, on a BBC Micro Model B computer. For the last 21 years, Nick has been a professional computer programmer and software architecture. Nick’s technical expertise includes; Net Core, C#, Microsoft Azure, Asp.Net, RESTful web services, eProcurement, Swift, iOS mobile development, Java, Android mobile development, C++, Internet Of Things and more. In addition, Nick is experienced in Agile coaching, training and consultancy, applying modern Agile management techniques to marketing and running McKenna Consultants, as well as the development of software for clients. Nick is a Certified Enterprise Coach (Scrum Alliance), SAFe Program Consultant (SAI), Certified LeSS Practitioner (LeSS) and Certified Scrum@Scale Practitioner. Outside the office, Nick is a professional scuba diver and he holds the rank of Black Belt 5th Dan in Karate.