Articles by Nick McKenna
RAG Architecture Best Practices for UK Enterprise Deployments
Retrieval-augmented generation has moved from a research concept to a core enterprise AI pattern in a remarkably short t...
Composable Commerce and ERP Integration: Connecting Elastic Path to Your Back Office
The promise of composable commerce is flexibility: choose best-of-breed components for each capability in your ecommerce...
Event-Based Office Add-In Activation: Automating Document Workflows
The traditional model for Microsoft Office add-ins has always been reactive. A user clicks a button, opens a task pane,...
Migrating from Legacy Document Management to CSPP Plus
Organisations across the UK are still running legacy on-premises document management systems — platforms that were deplo...
AI Governance and the EU AI Act: What UK Businesses Need to Know
The EU AI Act is now in force. The general-purpose AI (GPAI) obligations became effective in August 2025, and the high-r...
MACH Architecture Migration: Planning Your Move from Monolithic Commerce
The question facing mid-market and enterprise commerce teams in 2025 is no longer whether composable architecture is via...
Integrating Copilot Agents with Office Add-Ins: What Developers Need to Know
Microsoft Build 2025 delivered what is arguably the most significant shift in the Office add-in development model since...
How CSPP Plus Chunked File Transfer Changes Large Document Handling
One of the most significant technical additions to the Cloud Storage Partner Program Plus (CSPP Plus) is the introductio...
Building AI Agents for Enterprise Automation: A Practical Guide
The conversation around enterprise AI has shifted decisively. Chatbots that answer questions are useful, but they are fu...
Building B2B Self-Service Buyer Portals with Elastic Path
B2B buyers have changed. The procurement professional who once relied on phone calls to a sales representative and a PDF...
Why You Must Migrate Your VSTO Add-Ins Before April 2026
Microsoft has set a hard deadline. By April 2026, the new Outlook for Windows will become the default mail client for en...
WOPI Data Residency and Geo-Fencing: A Compliance Guide for UK Businesses
When your SaaS platform embeds Microsoft 365 document editing through the WOPI protocol, every file open, every keystrok...
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