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We are computer programmers at heart and implementing high quality, tailored systems to suit your needs is what we do best. We have been delivering revenue generating, time saving and life changing bespoke software development in Harrogate, Yorkshire since 2004.

Composable Commerce: The Future of Your Digital Strategy Explained

By Nick McKenna | 8th May 2025
Composable Commerce

Composable Commrce: The Future of Your Digital Strategy Explained Composable commerce is about building e-commerce platforms using flexible, independent modules. This method allows for customization and scalability, making it a game-changer for businesses. In this article, you will learn what composable commerce is, its benefits, … more

What Are Microsoft Office Add-Ins?

By Nick McKenna | 1st May 2025
Microsoft Office Add-Ins

What Are Microsoft Office Add-Ins? Microsoft Office Add-Ins come in three main varieties: Add-Ins can also be built for PowerPoint and Teams. An Office Add-In is a small piece of highly focused software designed to be embedded into Microsoft Office for desktop or the web, … more

AI and Consciousness: Exploring the Frontier

By Nick McKenna | 28th April 2025
neural network artificial intelligence

Artificial Intelligence (AI) has captured the imagination of technologists, philosophers, and business leaders alike. As AI becomes increasingly powerful, questions inevitably arise: Could AI ever be conscious? Is today’s AI truly intelligent, or merely an impressive simulation? In this article, we’ll explore the nature of … more

Demystifying LLM-Based AI: A Practical Guide to Key Concepts

By Nick McKenna | 18th April 2025
LLM AI Basics

If you’ve ever used ChatGPT or another AI tool and wondered how it actually works, you’re not alone. At McKenna Consultants, we’re now incorporating AI into the bespoke software solutions we build for our clients. As part of that journey, we’ve found it helpful to … more

The Role of Human-in-the-Loop in Training and Tuning eCommerce AI Assistants

By Nick McKenna | 17th April 2025
The Role of Human-in-the-Loop in Training and Tuning eCommerce AI Assistants

As AI continues to transform the way eCommerce businesses engage with customers, one of the most important concepts shaping chatbot development is the human-in-the-loop approach. While AI can dramatically speed up response times, cut costs, and operate 24/7, it still needs human guidance to stay … more

Managing AI Quality in eCommerce Chatbots: Balancing Automation with Accuracy

By Nick McKenna | 14th April 2025
eCommerce AI chatbot assistant

As eCommerce businesses look to scale, improve customer experience, and reduce support costs, AI chatbots powered by large language models (LLMs) are becoming an increasingly attractive solution. From recommending the right product based on a customer’s problem statement to identifying replacements for obsolete or competitor … more

Troubleshooting WOPI API with The Cloud Storage Partner Program

By Nick McKenna | 9th April 2025
Troubleshooting WOPI API with The Cloud Storage Partner Program

This article examines common problems with implementing a WOPI API and host, looking at the best development practice to minimise your problems. We take you step-by-step through the troubleshooting process, with a closer look at wopitest and how the Cloud Storage Partner Program (CSPP) could help you. … more

WOPI, Microsoft Office Add-Ins And AI

By Nick McKenna | 20th November 2024
WOPI, Microsoft Office Add-Ins And AI

WOPI, MICROSOFT OFFICE ADD-INS AND AI This is our first video about integrating your web application with Microsoft WOPI, Microsoft Add-Ins and Artificial Intelligence. If you want to learn more about these technologies an there integration, don’t hesitate to get in touch with us today!

AI Machine Learning in IoT Security: Techniques and Tips

By Nick McKenna | 18th November 2024
A pair of glasses in front of computer screens displaying code

With the steady rise of machine learning and AI in Internet of Things applications has come new security concerns. Machine learning has become a vital player in addressing IoT security challenges, operating to elevate the resilience of IoT ecosystems against threats. In this blog, we’ll … more

AI and Software Development in 2024

By Nick McKenna | 4th November 2024
Software developers working on laptops

AI and software development. Where do we start? Artificial intelligence has significantly impacted the software development industry so far and is showing no signs of slowing down, and the role of software developers is adjusting swiftly with it. So, with innovations occurring left, right, and … more