Articles by Nick McKenna
CSPP Plus Backstage Integration: Adding Your Cloud Storage to Microsoft Office's File Menu
For most ISVs implementing WOPI-based document editing, the user journey begins the same way: a user browses your platfo...
Microsoft 365 Extensibility in 2026: From Office Add-Ins to Intelligent Agents
The landscape of Microsoft 365 extensibility has changed more in the second half of 2025 than in any comparable period s...
Artificial Intelligence-Powered Document Intelligence: Combining WOPI, Office Add-Ins, and LLMs
Enterprise document processing has been a persistent challenge. Organisations generate, receive, and process vast quanti...
Building Microsoft 365 Copilot Agents with MCP: A Developer's Guide to Artificial Intelligence
In December 2025, Microsoft announced that Microsoft 365 Copilot declarative agents now support the Model Context Protoc...
Headless Ecommerce: Unifying Content and Products in Composable Architecture with Headless CMS
The separation of content and commerce has been one of the persistent failures of traditional ecommerce platforms. On a...
Measuring Artificial Intelligence ROI: A Practical Framework for Global Enterprises
The enthusiasm for AI in enterprise has reached a point where almost every organisation is investing — or planning to in...
Ignite 2025: What the Office Add-In Announcements Mean for Enterprise Developers
Microsoft Ignite 2025 has delivered the most significant set of announcements for Office extensibility since the introdu...
Composable Commerce: Managing International Catalogues and Pricing with Elastic Path in Multi-Market B2B Commerce
Expanding a B2B ecommerce operation from a single domestic market to multiple international markets is one of the most c...
Small vs Large Language Model: Choosing the Right AI for Your Enterprise
Every enterprise evaluating AI faces a fundamental question: what size of model do we need? The instinct is to reach for...
Artificial Intelligence-Driven Personalisation in Composable Commerce: Beyond Product Recommendations
The phrase "customers who bought this also bought" is two decades old. Product recommendation engines were among the ear...
Custom Excel Add-In Development: Building Spreadsheet Solutions That Scale
Excel remains the most widely used business application in the world. From financial modelling and supply chain planning...
WOPI Coauthoring: A Technical Guide to Real-Time Multi-User Document Editing
Real-time collaborative document editing has become a baseline expectation for modern productivity platforms. Users who...
AI First: RAG Architecture Best Practices for UK Enterprise Deployments
Retrieval-augmented generation has moved from a research concept to a core enterprise AI pattern in a remarkably short t...
Composable Commerce and ERP Integration: Connecting Elastic Path to Your Back Office
The promise of composable commerce is flexibility: choose best-of-breed components for each capability in your ecommerce...
Event-Based Office Add-In Activation: Automating Document Workflows
The traditional model for Microsoft Office add-ins has always been reactive. A user clicks a button, opens a task pane,...
Migrating from Legacy Document Management to CSPP Plus
Organisations across the UK are still running legacy on-premises document management systems — platforms that were deplo...
AI First Governance and the EU AI Act: What Businesses Need to Know
The EU AI Act is now in force. The general-purpose AI (GPAI) obligations became effective in August 2025, and the high-r...
MACH Architecture Migration: Planning Your Ecommerce Move from Monolithic Commerce
The question facing mid-market and enterprise commerce teams in 2025 is no longer whether composable architecture is via...
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