Empowering Paperless Productivity With WOPI For Kendox

Client Overview

Kendox is a leading provider of digital document and process automation solutions. Their mission is to help organisations achieve true paperless operations by digitising and optimising business-wide processes. With a focus on productivity, efficiency, and secure information access from anywhere, Kendox serves customers across both SaaS and on-premise environments.

Challenge

Kendox aimed to improve their document management experience by enabling users to open, edit, and save Microsoft Word, Excel, and PowerPoint documents directly within their web application—without downloading or reuploading files. Achieving this required a robust integration with Microsoft Office via WOPI (Web Application Open Platform Interface), while preserving document security, version control, and compatibility across customer deployment models.

In addition, the solution needed to align with Microsoft’s Cloud Storage Partner Program (CSPP) to ensure high standards of interoperability and performance with Microsoft 365.

Key requirements included:

• Support for both SaaS and on-premise customers.
• Seamless integration into Kendox’s existing microservices architecture.
• Compliance with CSPP standards.
• A collaborative approach to integrating with the user experience.

Solution

Kendox selected McKenna Consultants to deliver the WOPI implementation based on their deep technical expertise and extensive experience with WOPI and Microsoft Office Add-Ins. McKenna’s proven track record of working with enterprise systems and hybrid environments made them an ideal development partner.

Working closely with Kendox’s internal team, McKenna Consultants provided:

• WOPI architecture design tailored for hybrid deployment—ensuring consistent functionality for both SaaS and on-premise clients.
• Microservices integration, updating Kendox’s backend to securely support WOPI editing sessions.
• Technical collaboration on the UX design, ensuring the new editing capabilities integrated smoothly into the existing web interface—even though UX was led by Kendox’s in-house designers.
• Strategic guidance to ensure the implementation aligned with CSPP technical and security requirements.

Results

With the new WOPI-powered editing functionality in place, Kendox users can now:

• Open and edit Microsoft Office documents in-browser, securely and efficiently.
• Maintain complete version control and audit trails inside the Kendox platform.
• Enjoy a seamless, integrated experience using the familiar Microsoft Office UI.
• Meet the interoperability expectations of Microsoft CSPP, reinforcing customer confidence.

The collaboration has enhanced Kendox’s position as a modern, paperless-first solution provider, and significantly improved productivity for their users.

Why Kendox Chose McKenna Consultants

Kendox engaged McKenna Consultants to augment their already excellent team because of McKenna’s:

• Expert-level knowledge of WOPI and Office integration.
• Proven ability to build for hybrid SaaS/on-premise deployments.
• Familiarity with CSPP compliance and Microsoft platform interoperability.
• Professional, collaborative approach that complements in-house development teams.

For More Information

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